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Showing posts with label diversity. Show all posts
Showing posts with label diversity. Show all posts

Sunday, August 13, 2017

An Awokening

The postings on this site are my own and don’t necessarily represent IBM’s positions, strategies or opinions.

Why Aim for Greater Cultural Intelligence?

A series of experiences come to mind because I’ve read two articles today that make me uncomfortable -- my brilliant, openly queer friend Li Sian Goh’s essay and openly gay NYT columnist Frank Bruni’s op-ed:

An adorable Asian young man and I are talking with other lovely, mostly Asian people at the 31st birthday party of MJ Yap, my colleague and friend, several weeks ago. He tells me that he’s from Bhutan. He’s got the same complexion as many South Asian people I’ve met from India. He says, “They call me Baby. That’s my nickname.”

“There’s an amazing lesbian novel called Babyji that I loved – about a lesbian in India, who –“

“I’m not from –“

“I know you’re from Bhutan, not India, but in India, adding 'ji' to a name is an endearment –”

He doesn’t care, his expression tells me, he’s not lesbian and he’s not from India. Get me out of here, I’m thinking. I’m just trying to affiliate with this otherwise sweet guy and I’ve made a faux pas and want to disappear.

Earlier in the evening, I’m feeling awkward around three attractive Asian-American women and blurt nonsensically, “Do you ever feel invisible from an attraction standpoint because the older I get, the more invisible I feel.” One of them dignifies my comment with an answer, “No, but I do routinely have to deal with people cutting ahead of me in lines as if I’m not there. I think they think I won’t say anything.”

Which is better? For me to have avoided going to a birthday party, where I’m one of the only non-Asian and older people there or to go and make at least a couple of potentially alienating remarks? Li Sian has gently helped me see that this is not where my focus needs to be. Rather, it needs to be simply on apologizing for my microaggressions. I'll apologize here and then will also do so individually. I'm sorry for my cluelessness and will work on becoming less so.

Or what about the recent event that included a screening of “Moonlight” and a panel on the intersectionality of diversity and sexual orientation? Does it help or hurt for my gay white friend who is with me to hear one of the panelists, Andi, say that he could never call himself gay and chooses queer instead because gay is “a white men’s” term? (Scroll down for more discussion on this.)

Or how about when a friend who is visibly differently abled posts her despondency at being made fun of by strangers while walking down the street recently? And then clarifies for those of us who write outraged responses, saying that she isn’t looking for pity, just had needed to post about the indignity.

Or the heterosexual Indian friend who posts a 1995 photo of himself the other day with the caption that it was the day he was going to kill himself, but then didn’t? And then explains to friends who comment at how they wish they had known of his unhappiness and how glad they are that he is not dead, saying that he has deleted the original post because it was going in the wrong direction – that he was only trying to point out that things can be bad and then they can improve.

Or the sincere people who ask about Pat & me, “Who’s the husband?” And how I answer graciously and factually, “No one. We’re both women, so both of us are wives.”

Or the colleague when I worked in Schaumburg, Illinois, who wanted to know how I could have blue eyes since I’m Jewish? And who was thrilled when I gave her the ham I won in the company’s free, random Thanksgiving lottery? (I was not the only non-pork-eating employee there. Just ask my colleague Farooq.)

Frank Bruni’s is first, during my breakfast omelet, which Pat has made with love. The op-ed begins snidely, and even though I can tell that it is coming from hurt feelings, I can hardly stand to keep going: 

“I’m a white man, so you should listen to absolutely nothing I say, at least on matters of social justice.” Of course, he’s upset. No one likes to feel excluded or silenced or that his or her opinion doesn’t matter. That same white, gay friend who came to the “Moonlight” event has explained to me similarly over the years: I’ve never known from white male privilege because since boyhood, I was routinely beaten up and made fun of and did not feel part of that club. Yet Andi's experience is no less Andi's experience.
 
I’ve written about this before: I learned what “inclusion” meant when co-facilitator Steve Basile invited me to the United Auto Workers’ Diversity Conference in the late-90s; our topic covered how to be inclusive of gay and lesbian colleagues at work.

The first night, I went to the opening reception and even after Steve arrived, I was among the only non-Black people in the cavernous hall. I said to myself then, I know what the definition of Diversity is: Environments / teams / places qualify as diverse, as long as I’m included, whoever “I” is in that statement. (Ironically, in the late-90s, LGBT seminars, including ours, unfortunately, did not routinely include education on bi and trans people.)

Li Sian’s essay also is difficult for me to read. Li Sian is writing about the racism of the novel, Jane Eyre.  Somehow, I wasn’t required to read it in high school and I’ve never done so. The essay is difficult because it also challenges privileged people who feel proud of reading books by authors from the margins, and by extension, for feeling pleased whenever they make an effort to stretch themselves beyond their social cocoon.

As a relatively well-educated, employed and solvent American-Jewish lesbian, I am more and less privileged than others. I want to be proud of the times I extend myself to gain some cultural intelligence because if I can’t celebrate my bravery and encourage myself to keep extending myself, then I just want to burrow in and stick with apparently my own people exclusively. That's my experience, and Li Sian's is hers, just as Andi's is his, and the Bhutanian's is his, and the Asian woman's from the party is hers, and my differently abled friend's is hers, and my heterosexual, Indian friend's is his, and Frank Bruni's is his, and my white gay friend's is his, and my Muslim colleague Farooq's is his and Pat & mine is ours.

After reading these articles today, I’m on high alert:

I turn to the last page of “The New York Times”, where I am annoyed by the headline and story, “Why Women Had Better Sex Under Socialism”. Why Non-Lesbian Women Had Better Sex … is what the reporter means, I confirm by reading the article. More lesbian invisibility. Get me out of here – this is the phrase that springs to mind whether I’ve embarrassed myself through my own cultural ignorance or someone has irked me with his or hers.

What would “getting out of here” achieve, though? I prefer to transform indignities into art, whereas escaping just allows me to escape the particular situation, but the unhappy feelings come with me. Getting out of here does not foster art or connection with people. Acknowledging their experience, and my own, does.

Sunday, February 22, 2009

Girl Scout Cookies and the Neighbors

The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions.

Due at Lunchtime

Every day that we live in this lovely house in this sweet neighborhood is a blessing. This morning, on our walk, a black van slowed down across the street and our neighbor Thea announced, "The Girl Scout cookies are in. We'll bring them over around lunch-time."

I don't eat refined sugar anymore -- not since understanding my allergy to it by 1990 -- but we bought a ton of boxes to be good neighbors. Pat'll probably bring most of them to the Soup Kitchen with her on Thursday.

This is the same neighbor who gave us surplus zucchini, basil and tomatoes from her garden last year, and who brought over a scratching-post that her family no longer needed since their cat died. The girls love it.

Around us, everyone's a good neighbor. We're fortunate. And it's a neighborhood full of families who are Chinese and Indian immigrants, biracial, black, white, older and younger. It's odd -- or not -- that when we lived in St. Charles, Illinois, everyone looked the same in our neighborhood and it was much less warm. Does everyone feel more like an ambassador of his or her people in this neighborhood, and so everyone tries harder to be kind? Or are we just randomly lucky?

Tuesday, October 21, 2008

Differentiating Difference Consciousness

The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions.

...from Alienation

Tonight, I am conscious of my difference and tonight, I do not feel apart because of it. Tonight, my uniqueness, and everyone else's, feels like a blessing, feels paradoxically unifying.

Driving home from work, I thought about how I had become a bit blaze about human diversity, but how living in India for six months last year re-ignited my sense that there's still a distance to go toward people's routine appreciation of one another's difference.

If only I could be different without ever feeling alienated by my difference. Equally, if only others could seem different to me without my becoming disoriented by their difference. I'm thinking of the time Pat and I visited the Bull Temple in Bangalore, and how not at home I felt, observing worshippers of a two-storey, peanut-oil-covered, stone bull.

I've said this here before: I'm reasonably comfortable, attending ritual circumcision ceremonies of Jewish, male infant relatives...because that's how I was raised. And so if that's comfortable to me, as I've also written here before, then my rituals/customs and beliefs are not better than someone else's; they're just different from one another.

God, please enable me to marvel at difference more routinely, rather than to fear it. Amen.

Thursday, July 17, 2008

How Much Unity?

The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions.

How Much Diversity?

On my birthday morning, my partner Pat told me what she learned about John McCain's and Barak Obama's particular sort of left-handedness. She heard that the way they write, with their hands in a hooked fashion, indicates that they're not concerned with belonging. "That's how you write, too, [as a lefty]," Pat said.

"I'm very concerned with belonging," I protested.

"Then why are you always telling everyone you're a lesbian? That sets you apart from a lot of people" she countered.

Just now, I listened to the report myself and the message was that they were unconcerned with "...blending in," not that they were unconcerned with "...belonging." Either way, Pat had a point. I thought about it all morning at my Conflict Resolution practicum at Teachers College.

We/Me

How much did I want to stand out? Did individualism trump my need to blend in or belong? Why did I set myself apart from people by so often asserting my Jewish and/or lesbian identity?

At lunch, while waiting for the microwave to finish heating my meal, I told a classmate about my exchange with Pat. The classmate was from another country and said that she related to my dilemma; often she didn't know how X -- where "X" = the adjective for her country -- to be. She wanted to fit in, but felt that one of her most interesting features was missed when she kept her national origin low-key.

On the way home from class, I spoke with my sister Kathy about it and she said, "It's a classic dilemma: unity vs. diversity. It was just in this week's parsha (Torah portion) -- the struggle to be different, yet still to participate in the world."

"That's like 'Al tifrosh meen hatsibur ['Don't isolate yourself from the community,'],'" I said.

"No, that's from Pirkei Avot, and different," Kathy said. Kathy's right. It is different, i.e., it's about not avoiding the larger community, rather than about asserting one's difference from others in the community.

Cultural Intelligence Training

Today at work, our whole team participated in Day 1 of a cultural intelligence training program. The instructor asked what each of us hoped to get out of the course. I said, "I don't think this can happen in the scope of our time together, but I wish I could become totally sophisticated around when to name my difference and when not to do so."

So far, I gleaned one saying from the course that is somehow especially helpful: "Assume difference unless similarity is proven."

Wednesday, July 18, 2007

Best Wishes for Welcoming New IBMers

The postings on this site are my own and don’t necessarily represent IBM’s positions, strategies or opinions.

Later today, I will speak with up to 100 IBMers, who are volunteering to help new IBMers feel more welcome, faster at IBM India. Here's what I will say, and I'm confident that none of them will see this entry prior to the meeting:

The inviting danglers commanded my attention when they began hanging from the ceiling several days ago: My head kept bumping into them; I’m sitting, and so you might not know that I’m really tall.

By the time Sapna and I agreed that I would be able to join you today, nearly 100 new GrassRoots members had joined the community, and so you don’t need tips on community building from me. Instead, thinking back to what would have helped me when I joined IBM, I’ll ask you to consider my top five best wishes for welcoming new IBMers, and then I’ll offer tips on sustaining a community.

Before I jump into the wishes, I need to say how lovely it is to be invited to meet and encourage you in your essential and friendly mission! Thank you for your leadership in volunteering to help new IBMers feel at home and productive more quickly.

Now, I’ll contrast your marvelous mission with my experience when I joined IBM in New York City in 1996:

At our Midtown location, 590 Madison Avenue, I took the elevator to the 5th floor, where a security person photographed me...unflatteringly. And then a kind woman said, “Welcome,” and handed me a binder, and said that I would find everything I needed to know inside it.

Guess what the binder contained? An eight-minute welcome video by our CEO at the time, Lou Gerstner, and, according to the introduction of the thick content inside, 40 hours of instructions on getting my Lotus Notes ID and other basic processes…none of which I read. Instead, I relied on the kindness of my new peers, who had gone through the same thing, in many cases, just a number of months prior to me.

A decade later, while I was setting up the LEADing@IBM booth at 590 Madison’s fast_forward event, the woman who gave me my welcome-binder greeted me; she was still part of HR, though no longer had that job, and she remembered having welcomed me on my first day. I’d like to tell you that it was a warm reunion.

That would be untrue, though. I didn’t remember her at all. I was flattered and amazed that she would have remembered me and so I quickly rose to the occasion, but the reality was that she had not made a huge impression on me, as her welcoming role had been so narrowly defined – unlike IBM India’s ingenious Royal Blue Ambassador and Connections Advisor programs. She was just someone who handed me a big package full of boring reading material….The video, of course, was decent, but….

I’m telling you this story because you are poised to mean so much more to the new IBMers than that woman was able to signify for me. Remember the part of the story, where I said that the people who helped me most were my colleagues, my peers – the ones who had learned how to navigate IBM just months and even sometimes just weeks before I had. And I was also lucky to have peers who had been with IBM for many years, who helped me succeed, too.

Whatever tenure you’ve had at IBM, you’re doing a mitzvah in helping new IBMers feel part of, rather than apart from, the amazing organization that is IBM. Who knows what “doing a mitzvah” means?

[If no one:] I’ll teach you now, as I offer my top five best wishes:

My Top Five Best Wishes for Welcoming New IBMers

As GrassRoots Community members, I wish you would:

1. Help new IBMers understand the beauty in being part of a globally-integrated enterprise:
• IBM does business in 164 countries and cultures (In my culture, which is Jewish in addition to American “mitzvah” means “good deed”)
• You will work with, and lead, people from all over the world
2. Share what makes you proud to be an IBMer
3. Be an agent for helping new IBMers explain how their role aligns with the IBM global strategy; encourage discussion with their manager (IBM strategy, at internal URL)
4. Show new IBMers that IBM is the best place to be from a:
• Leadership development standpoint
(internal URL)
• Professional development perspective (internal URL)
5. Encourage new IBMers to join or start a diversity network group:
• Gay Lesbian Bisexual Transgender (GLBT) (in process; contact me directly for further information, at...)
• People with Disabilities (PwD) (internal URL)
• Women’s (internal URL)
• Guidelines for starting a diversity network group (DNG) (internal URL)

Perhaps you’ve already thought of all of these tips and so maybe I can offer another five tips on how to sustain a community. As I said upfront, I see you’re already successful at building a community.

My Top Five Tips for Sustaining a Community

1. Be needed; keep your sense of purpose and mission thriving
2. Go global; find or help launch counterparts beyond India
3. Turn it into a leadership incubator, and make new leaders
4. Sponsor summits and speaker series, whether F2F or online
5. Stay active on the Wiki (internal URL), trading best practices and having fun.